Certification Process Overview

Infinity Quality Company follows a structured and transparent certification process designed to ensure thorough evaluation while maintaining efficiency and professionalism.

The Certification Journey

Step 1

Initial Contact and Application

  • Initial Inquiry: Contact Infinity Quality Company to discuss your certification needs
  • Information Provision: Receive detailed information about certification requirements, costs, and timelines
  • Application Submission: Complete and submit the certification application form
  • Scope Definition: Clearly define the scope of certification including locations, activities, and processes
Step 2

Application Review

  • Eligibility Assessment: Review of application to ensure all requirements are met
  • Competence Verification: Assignment of auditors with appropriate technical competence
  • Audit Planning: Development of audit plan based on size, complexity, and scope
  • Quotation Approval: Review and acceptance of certification fees
Step 3

Stage 1 Audit (Document Review)

Objectives:

  • Review of management system documentation
  • Evaluation of implementation status
  • Assessment of audit readiness
  • Review of internal audit and management review records
  • Agreement on audit schedule and logistics for Stage 2
Any identified gaps must be addressed before proceeding to Stage 2
Step 4

Stage 2 Audit (Main Assessment)

Activities Include:

  • On-site evaluation of management system implementation
  • Interviews with personnel at all levels
  • Review of records and evidence
  • Observation of processes and activities
  • Assessment of effectiveness of the management system

Audit Outcome: Opening meeting → Audit execution → Closing meeting with findings presentation

Step 5

Corrective Action (If Required)

If nonconformities are identified:

Major Nonconformities

Require corrective action plan and verification before certification can be granted

Minor Nonconformities

Require corrective action plan, verified during next surveillance audit

Step 6

Certification Decision

  • Technical Review: Independent review of audit findings and evidence
  • Certification Committee: Final decision by impartial certification committee
  • Decision Criteria: Based on conformity to standard requirements and effective implementation
  • Notification: Client informed of certification decision in writing
Step 7

Certificate Issuance

Upon Successful Certification:

  • Certificate issued with defined scope and validity period (typically 3 years)
  • Authorization to use certification mark in accordance with guidelines
  • Addition to certified clients directory
  • Provision of certification mark usage guidelines
Step 8

Surveillance and Maintenance

Ongoing Requirements:

  • Surveillance Audits: Annual audits to verify continued compliance
  • Recertification: Full reassessment before certificate expiry (every 3 years)
  • Change Notifications: Inform Infinity Quality Company of significant changes
  • Continued Compliance: Maintain management system effectiveness

Timeline and Duration

Application to Stage 1

2-4 weeks

Stage 1 to Stage 2

1-3 months

Stage 2 to Certification

2-6 weeks

* Timelines may vary based on organization size, complexity, and corrective action requirements